At BoutiqBiz, we are committed to providing the best experience and support for our users. If for any reason, you’re not satisfied with our services, we’re here to help. Please read our Refund and Return Policy below.

1. Eligibility for Refunds

Refunds are only available for users under the following conditions:

  • A technical issue from our end prevented you from using the service, and our support team could not resolve the issue within 14 business days.

2. Refund Requests

  • How to Request a Refund:
    To initiate a refund request, contact our support team at hello@boutiqbiz.com with the following details:
    • Proof of payment (e.g., invoice or transaction ID)
    • A detailed explanation of your refund request
    • Refund requests must be submitted within 30 days of the charge date.
  • Processing Time:
    Approved refunds will be processed within 7-10 business days, and the amount will be credited back to the original payment method.

3. Non-Refundable Situations

Refunds will not be granted in the following cases:

  • If the service has been used.
  • Dissatisfaction due to preferences after substantial usage.
  • Failure to cancel the subscription before the renewal date.

4. Return Policy for Physical Products

If applicable (e.g., hardware components tied to your subscription), returns are accepted under the following conditions:

  • The product must be unused and in the original packaging.
  • Returns must be initiated within 14 days of receiving the item.

Return Process:
Contact us at hello@boutiqbiz.com to request a return authorization and shipping label. Return shipping fees may apply unless the product is defective.

5. Subscription Cancellations

  • Users can cancel their subscription anytime through their account settings.
  • Cancellation stops future billing but does not refund the current billing cycle.

6. Changes to the Policy

BoutiqBiz reserves the right to modify this policy at any time. Changes will be communicated via email or our website.

For further assistance, please reach out to us at hello@boutiqbiz.com. Our team is here to ensure your satisfaction.